MAJOR UPDATE: THE App was reinstated, details here submitted by
Google gives no help, it's sad THIS WAS WITH THE FIRST AGENT Mia
You are now connected to Mia. Please type your message and hit 'Enter' to send. Mia
Hi there, thanks for contacting Google Play Developer Support! There will be a short survey at the end of our chat so you can provide feedback on the service I'm providing. How can I help you today? ME
We currently have an app that is suspended on the play store...... Mia
May I please have the package name of the app you're referring to? ME
(I SUBMITTED THE NAME) Mia
Please hold Mia
After checking, it looks like the issue is related to our policy. Mia
Unfortunately our team does not support policy issues. Mia
I will route this case to our policy team for you so that you can get further information from them via email. ME
hold on ME
I actually have a few questions for you ME
I've been routed to the policy team and they do not respond, I've filed more than one appeal and they do not respond ME
it's been almost a month ME
The first thing I need to know is googles account suspension policy ME
during research on how to get help from google with out problem, I have basically found that google will not help with any further explanation on a suspension despite the vague explanation but if we resubmit the app without fixing the problem our account can get suspended ME
The app was suspended for SPAM..... there is nothing like that in our app, nothing close to it, so it's hard to fix something that does not exist Mia
If you don't have any other questions I will end this chat session. Have a great day! Mia
Thanks for chatting with Google Play Developer Support today! Your chat session is now complete. CONVERSATION WITH AGENT 2
You are now connected to Bella. Please type your message and hit 'Enter' to send.
Hi there, thanks for contacting Google Play Developer Support!
There will be a short survey at the end of our chat so you can provide feedback on the service I'm providing.
How can I help you today?
I just tried to chat with an agent and my chat was just ended without any respnse
please review this
The first thing I need to know is googles account suspension policy
during research on how to get help from google with out problem, I have basically found that google will not help with any further explanation on a suspension despite the vague explanation but if we resubmit the app without fixing the problem our account can get suspended
The app was suspended for SPAM..... there is nothing like that in our app, nothing close to it, so it's hard to fix something that does not exist
If you don't have any other questions I will end this chat session. Have a great day!
Thanks for chatting with Google Play Developer Support today! Your chat session is now complete.
I am asking for help and I am not getting any
I do not want to submit a new version of our app having not caught the problem and get our account closed
We are trying to fix and comply with whatever policy google has but this seems to be impossible
okay, I understand your concern.
First, May I please have the package name of the app you're referring to?
(I SUBMITTED THE NAME)
I have filed appeals and gotten no help
at this point we just don't want to get our account closed for a new submission
the policy team does not respond
okay, I understand your concern.
However, since I am not a member of the policy team, I have no information about why your app is suspended, and how to fix it.
at this time, the only thing I can do is help you to route the case to our policy team
I get tthat
I hope you can understand
I want to know about account suspension
I'm trying to understand what can cause a account shut down
we have redesigned our app and want to resubmit it but if the policy team does not respond, what do we do?
This is still a policy issue, I can add this question in the note, and let the policy team to answer your question.
Sure I guess
well can you tell me what your team is able to help with?
I have never gotten one question answered through this chat.....
what exactly does your department help with?
most of issues about using play console.
for example, how to publish an app, how to use the app statistics....
is there any way to go above the policy team?
any other team or person?
So, I've sent them 2 appeals and about 3-4 emails and gotten no response, what do I do next?
At this time, the only thing I can do for you is to route the case to our policy team.
I have no idea what kind of decision they will make.
ok, unable to answer my question?
it seems like the decision is to not respond
I am not sure about that
The last thing I got was after submitting the appeal it said someone will contact me within 72 hours, that was on 5/30
I have had 3 agents on chat tell me they will route my concerns
Our app is a teaching tool
there is no spam
we never even sent a push notification
but we were suspended for a spam violation
I filed a very very detailed appeal and there has been no response
this is actually effecting our funding
there has to be more that one way to get help
I'm just trying to get help here but it seems like the biggest company in the world isn't even able to try and help
is there any kind of number I can call?
Unfortunately, policy team didn't provide phone support.
ok, but are there any other help numbers in google, for anything else that might be able to help?
At this time, only policy team are able to help you.
I get it
basically no help at all
Can you note that, "CUSTOMER HAS RECEIVED NO HELP AT ALL"
sure I will
when you route this issue to the policy team how long is it supposed to take to get a response?
I have no idea, since I am not a policy team member
Is there anything else I can help you today?
Hope that I'm being helpful! Have a good day, bye bye!
Thanks for chatting with Google Play Developer Support today! Your chat session is now complete.
Bella ended the chat
****UPDATE: I decided to post that conversation out of frustration in the moment but since there's been so much support and feedback here's some more details. The app was suspended on 5/30, this was the email:
After review, Bit Trainer – A Live Cryptocurrency Simulator, has been suspended and removed from Google Play as a policy strike because it violates the spam
policy by posting repetitive content. Next Steps
- Read through the Spampolicy for more details and examples of policy violations.
- Make sure your app is compliant with all other policies listed in the Developer Program Policies. Remember that additional enforcement could occur if there are further policy issues with your apps.
- Sign in to your Play Consoleand submit the policy compliant app using a new package name and a new app name.
Additional suspensions of any nature may result in the termination of your developer account, and investigation and possible termination of related Google accounts. If your account is terminated, payments will cease and Google may recover the proceeds of any past sales and/or the cost of any associated fees (such as chargebacks and transaction fees) from you.
If you’ve reviewed the policy and feel this suspension may have been in error, please reach out to our policy support team
. One of my colleagues will get back to you within 2 business days.
The Google Play Review Team THIS WAS MY RESPONSE:
Our app was suspended for "Repetitive content violates our Spam
Our app is a educational tool. It is designed to help people learn how to trade cryptocurrency without the risk. it simulates the process using real time prices. As of right now our app does not contain any posting of "content". It is currently being used in Old Dominion University as part of their crypto currency curriculum.
BASED ON THE SPAM POLICY PAGE
-Message Spam, does not apply becuse our app does not send SMS, email, or other messages.
-Webviews and Affiliate Spam, our app does not drive affiliate traffic to a website or provide a webview of a website. every single page in our app is designed from scratch and the information provided on each page is obtained via the exchanges api based on thier guidelines.
-Wizard Spam, our app was not created by an automated tool or wizard service. Again every single page was designed from scratch by our team and built the Monaca platform.
-Guides, our app is not a guide and serves no ads.
Our app contains 8 pages.
THEY RESPONDED WITH:
- Watchlist, a page to add the cryptocurrencies that you want to keep track of, similar to dozens of other apps on the market like tab trader, blockfolio or cointracker.
- Trading, similar to Forex Game, the main function of our app. It let's you use the credits we provide to simulate purchasing the available cryptocurrency of your choice.
- Selling, where you sell what you purchased on the trading screen
- Leaderboard, all users are displayed and ranked based on how well they do trading.
- Wallet, this is where you see all of the currency you are holding, and your transaction history.
- Global Market, This screen shows all the coins on the market based on Coinmarketcap API
- Earn Credits, where you can play a simple game to earn more credit when you run out.
- Coin converter, a simple calculator that let's you get the values of different currencies, no different from any other cryptocurrency converter on the market.
Thanks for contacting the Google Play team.
After review, we've confirmed our initial decision and we won't be reinstating your app Bit Trainer – A Live Cryptocurrency Simulator at this time.
Repetitive content violates ourSpam
policy and is prohibited on Google Play.
Developers are important partners in maintaining a great user experience on Google Play and we appreciate your cooperation.
If you do choose to re-publish a new version of your app, please review the Developer Program Policies
to make sure your app is compliant with our policies.
Regards,LindaThe Google Play Team
After that I wrote back with a bunch of question, several times, had about 5 live chat sessions that went the exact same way.
UPDATE: I sent two messages one to the general help and the second one was directly back to Linda who had responded to the first suspension appeal and here are the responses I got.
FROM MY MESSAGE TO LINDA: Hi developers at Hashtiv, Thanks again for contacting Google Play Team.
As much as I'd like to help, our team is unable to provide information to your inquiry.
Instead, please refer to the following links for further assistance: Developer Program Policies
Thank you for your understanding and continued support for Google Play.
Lisa The Google Play Team
AND THE OTHER: Hi there,
I'm happy to help you with issues related to publishing and distributing apps through the Play Console. At this time, my team is not able to provide information about policy enforcement decisions. I forwarded your question to the appropriate team at Google, and you can expect to hear from them soon. If you have questions about using the Play Console, please let me know.
Regards, Pete Google Play Developer Support Did you know we offer chat support in English? You can chat with us Monday through Friday, 12 a.m. to 12 a.m. Greenwich Time (GMT).
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In case people didn't know, if you use a platform which "contains" a paper trading acccount, rather than relying on the TOS platform entirely, you can take advantage of the free real-time US equity data for paper trading. So to keep this simple you can get NinjaTrader for free here, it's generally considered a free platform for those who didn't know. https://ninjatrader.com/FreeLiveData
When you get NT through this method, you can pick Futures or Forex data. You can
go back and fill out each one if you'd like say, do Futures first (that'll be through CQG and give you a lot
of data for 7 days or 14, I can't recall) and the Forex through FXCM. Regardless, you don't have to use either one if you don't want. After that you'll be able to download NT installer, I always go with NinjaTrader 8, it works well. Rather than 7, that is.
Simply click "connections" in the main panel once it's open, and add a TD Ameritrade connection with the same login/pass you'd use to login to TOS or your TD/AT online account.
One important thing to note: If you want tick data, at the least NinjaTrader will say give you 10 tick, 2, 1 tick or even intervals like 1s (literally type 1s or 10s or 1t 3t 10t etc and hit enter when you have a chart open) but I believe it's derived
from the bar data, if that makes sense. Also if you're viewing anything less than the 1 minute bar timeframe, itll just start off at the time you've opened the chart with such tick/second/range/interval data, and no historical on the chart. So if I'm doing that I like to open a second chart in another tab of the same instrument to show the historical data.
So the paper trading account is within the NT platform, and so long as you make sure you have set up your default account to be say Sim101, the usual name of the default paper trading account, you won't be actually executing trades through the TD Ameritrade broker, but you get to trade on real-time data.
Between this being free data, the possibility of using Rithmic, CQG and FXCM trials for futures and forex, you can get basically all free data. For a paper trader like me, that's nice because I have no skin the game... I think that's the saying.
Keep in mind I'm not promoting NinjaTrader in any commercial capacity and have no affiliation with them whatsoever as a company or in any manner I can conceive. There's one other platform I use which isn't free that's compatible with TD Ameritrade's data and that's called MotiveWave. It also does support simulated trading very very well. I suggest checking it out and I'll just say Google MotiveWaveTM 4.2.8 Ultimate Edition ;) Hope this isn't just old news everyone here has known. If so, let me know. Happy trading and hope this coming trading week is a good one.
Edit: Some other resources which at least have free trials available without necessarily needing any payment info I find useful are: 1) www.livesquawk.com
(Especially Steve K's market signals... I've only heard of McAffe's signals but never tried them, however Steve K is a good guy and seems to really know what he's doing. Tl;dr, they work for me in paper trading).
- you need a linkedin with 5 or more connections to get the free trial but they have a great squawk service with a guy from NYC who seems to be on literally almost 24 hours a day 5 days a week.
- a Bloomberg Terminal alternative basically, but not as fancy... for more fancy see:
This one isn't really explained the best on their own site, in my opinion but I've been using the free 30 day trial and what it is, is Metastock's own way of selling Reuters Eikon service. Eikon is about the best Bloomberg Terminal alternative I've found yet in many years of searching. I'm more into looking at data and figuring out how plats work than the actual trading in some ways. Important note on this one: Once you do have a trial, and they take a little while to rubber stamp it so be patient with the emails they send, you can login through the regular Reuters Eikon web login if you wish rather than using the Windows standalone program. They're the same one's just web-baed.
5) Lastly for now, https://www.money.net
- definitely worth checking out. Has it's own live squawk for news during trading hours and definitely no payment info needed for a trial. You can login once trial acquired via login.money.net or the now 'legacy' installable platform. They're both good but I'm not crazy about the iOS/Android versions at all.
Hey guys, it's my first post here. submitted by
To introduce myself, I'm 22 and just graduated college with a bachelor degree in mechanical engineering. I'm proud of that accomplishment, but I really dont want to be another person in the workforce just doing 9-5.
I really dont want to work for anyone. I want to be my own boss and dont want to have to depend on anyone to live. I want to make my own money.
I've learned as much as can about making my own money and having my money work for me
Over the past 6-8 months or so I have:
Invested $3000 in stocks and gained ~$600
Traded cryptocurrencies (market is down at the moment, but for a time I was up a lot lol)
Been learning how to profitably trade Forex. I threw $100 into a live account after trading simulated accounts for a while. I'm learning a lot, I feel like I have a lot of potential here.
Created a basic Android game in Unity similar to doodle jump (still needs work to complete)
Started learning programming, specifically Python. Wrote a program to automate accounting for my crypto trades for tax purposes. (I got like a million trades and it's a pain in the ass to try to figure out wtf is going on by hand)
Started learning Machine Learning algorithms with hopes to create a program (using the Python library Tensorflow) to learn trends and patterns to trade Forex for me
Been playing around with the idea of starting a blog. Maybe for Forex trading, who knows yet haha
Anyways, I guess by all this I just want to say that I love learning and I work very hard at whatever I'm passionate at. I've put a ton of hours into these things and they're kinda paying off (kinda sorta), but I guess I think about them more as investments to my knowledge than immediate results.
What I really want to do is make a lot of money (yes, get rich quick, I feel like a lot of people hate that because it's usually scammy), but I'm ready to put in the work. I want to do that in order to be able to do the things I really want afterwards and be free and independent. Not tied to NEEDING a job. I might work even if I dont need it, but I dont want to depend on the job...
I want to help people, especially children and the homeless. This is super important to me because my early life was very very bad. I want to help people who are where I was..
To help those people effectively though, the way I see it, money is power, you can do a lot more as a rich person than as a person working 9-5. I look at Bill Gates, he's funding malaria research and shit, he can get shit done, much more than he could as a regular employee at some big company.
I hope I don't sound like an asshole to anybody...
It's just when I tell people that I want to work for myself, and that i want to make my own money, they're doubtful. They look at me weird and start suggesting that if I want to "really make something of it", I should get involved with a big company, get into so and so industry, etc. Basically they suggest I do what I see most people doing: working 9-5 to make some person rich...
Its discouraging and makes me feel like my dreams are just that: dreams.
Just to clarify, my plan right now is to work as an engineer for 5 years, while working on my own ideas on the side. And after 5 years hopefully be knowledgable enough to break off and do my own thing and be successful.
I just feel discouraged and really want to connect with someone like minded as me. I feel the pressure to conform with what everyone I see around me doing, but in my heart that's not what I want.
Thanks for reading my long ass post guys.
I appreciate y'all!
I became interested in practicing on the Forex market early last month. I have been really successful on the Go Forex app for Android. I am curious if success on that app is a real indicator of wether or not I am understanding the fundamentals. I have made consistent profits so far. I screwed up bad three days ago and bought oil without realizing it and lost over $400 of my fake money but in the past three days I have made back over $700. I am skeptical that this is more of a game than an actual simulator only because when I focus on trading currency pairs I've been doing really well and online I keep seeing that only 5% of investors in the forex market are making consistent profits. submitted by
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